Creators
Your store, your products, your sales, your money and your tax obligations, screen by screen.
Most asked
Topics
All screensGetting startedCreate your account, open the panel and take your first steps to sell.18 articlesAccount, team and securityYour profile, your team and their roles, two-step verification and business activity.19 articlesVerification and tax detailsTax details, identity verification, authorisations and the review before you sell.13 articlesStore, sales pages and domainYour link-in-bio store, funnels, split tests, reviews and your own domain.15 articlesProducts and deliveryThe ten product types of OnBio, how the buyer receives each one and the rules they all share.16 articlesCourses and member areaBuild a course with its modules and lessons, schedule when each part opens and follow the progress of your students.16 articlesCommunityCreate the community of a product or a membership, arrange its spaces and moderate what your members post.16 articlesSessions, packs and eventsYour availability, connected calendars, one-to-one sessions, session packs and live events with their reminders.13 articlesOffers, checkout and paymentsOffers, coupons, checkout extras, subscriptions, instalment plans and the payment methods your store accepts.14 articlesVAT, invoices and VerifactuThe VAT each sale carries, the invoices to your buyers, Verifactu and the self-billing invoices OnBio issues for you.10 articlesBalance, payouts and reportsYour balance, the transfers to your bank, the reserves held back and the reports your accountant needs from you.14 articlesContacts and email marketingYour contacts and their consents, the emails you send to your list and the flows that write to each person on their own.18 articlesInstagram and WhatsAppThe automatic direct-message replies on Instagram and the WhatsApp notifications your buyers receive from your store.9 articlesYour affiliate programme and co-productionYour affiliate programme with its commissions, and the co-produced products whose sales you share with partners.11 articlesAnalytics and pixelsWhat you sell, where your sales come from, your tracking pixels and the cookie consent of your buyers.13 articlesBuyer supportThe support inbox of your store, the saved replies and how your team shares the conversations with your buyers.7 articlesRefunds and chargebacksThe guarantee of your products, refunds, your buyers' right of withdrawal and the chargebacks their banks open.6 articlesIntegrations, API and webhooksThe keys of the OnBio API, the webhooks that notify your tools and the connections with Zapier and Make.8 articlesPlans, pricing and referralsYour plan with its commission per sale, the usage limits of each plan, its monthly charge and the referral programme.8 articlesThe OnBio appThe OnBio app for iOS and Android with the sales of your day, and the panel installed as an app on your computer.33 articlesLegal, privacy and allowed contentThe legal texts of your store, the products you may sell, the reports you receive and the privacy of your buyers.11 articles
Guides
GuideLaunch your store85 min · 7 chaptersGuideVAT, invoices and Verifactu56 min · 6 chaptersGuideGet paid your money34 min · 5 chaptersGuideSell your first course75 min · 6 chaptersGuideMemberships and subscriptions30 min · 4 chaptersGuideSessions, packs and events41 min · 5 chaptersGuideYour community39 min · 5 chaptersGuideA checkout that sells50 min · 6 chaptersGuideEmail marketing49 min · 6 chaptersGuideAutomate your marketing32 min · 4 chaptersGuideSell from Instagram and WhatsApp34 min · 4 chaptersGuideYour affiliate program40 min · 5 chaptersGuideAnalytics and pixels36 min · 5 chaptersGuideLook after your buyers35 min · 5 chaptersGuideWork as a team safely23 min · 4 chaptersGuideYour own domain28 min · 4 chaptersGuideAPI, webhooks and integrations42 min · 5 chaptersGuideThe OnBio app21 min · 4 chaptersGuideMigrate to OnBio87 min · 7 chaptersGuideComply with the law when selling33 min · 5 chaptersGuidePlans and referrals23 min · 4 chaptersGuideSell across the European Union15 min · 3 chaptersGuideSell your exempt sessions20 min · 4 chapters
Need to talk to us?
If you didn't find what you were looking for, write to us. We reply within two working days.