Privacy and your data
Your rights over your personal data, how to stop the emails of a creator and how to report a piece of content.
Screens
- PrivacyHere you exercise your rights over the data the store and OnBio hold about you.
- Store legal informationHere you see who is behind this store, as the law requires of whoever sells online.
- Report contentHere you report to OnBio content of this store that you believe is illegal or breaks OnBio's rules, such as a promise of guaranteed income or health advice without qualification.
- Your personal dataHere you exercise your rights over your data without entering any account: you ask for a copy, its correction, its erasure or that we stop processing it.
- Confirm your requestAfter you send a request about your data, you get an email with a link that opens this page.
- Download your dataWhen a request for access to your data is ready, you get an email with a link to this page.
- Status of your reportHere you follow a content report you sent to OnBio, with its reference at the top.
- Unsubscribe from emailsEvery marketing email from a creator carries an unsubscribe link in its footer that opens this page.
How to
- Your rights over your dataThe General Data Protection Regulation gives you the right to access your data, correct it, erase it, restrict its use and object to it being used for something.
- Stop receiving emails from a creatorIf you subscribed to a creator's emails when buying or asking for a gift, you can unsubscribe whenever you like.
- Report contentIf you see in an OnBio store content that you believe is illegal or breaks OnBio's rules, you can report it.
- Changes to the legal texts of a storePurchases in OnBio stores are governed by OnBio's terms of sale and privacy policy.
- Who sells to youIn an OnBio store you buy from VIUZI ESP, SL, the company behind OnBio, which is the legal seller of every product.
Guides that cover it
Need to talk to someone?
The creator of the store sold you the product. They handle access, changes and refunds for your purchase.
Open the store from your purchase email and tap “Help” at the bottom of the page.
For a charge you don't recognise, buyer protection or your data, write to OnBio. Write to support