Store legal information
On this page
Here you see who is behind this store, as the law requires of whoever sells online. OnBio sells every product as the merchant of record, and the creator who makes the content appears with their name or company name, trade name, tax ID, address, email and phone. Below are the cookies the store uses and the OnBio legal texts that apply to your purchase.
How to get there
In the store, scroll to the footer of any page and click the legal information link, which sits next to the links to the OnBio texts.
What you can do
- See the seller's details under Who sells.
- See the cookies the store uses under Cookies of this store, with their category and duration.
- Open the cookie policy with See the cookie policy.
- Read the Terms of sale, the Privacy policy, the OnBio legal notice, Moderation and reports and Accessibility, or open All legal texts.
Step by step
Find out who sells to you
- 1. Open the legal information from the store's footer.
- 2. Read the details under Who sells.
- 3. To complain about a purchase, write to soporte@onbio.es or use the store's help page.
What happens next
With these details you know whom to claim from. VIUZI ESP, SL, the company that owns OnBio, sells you the product, issues the invoice and answers for the purchase. The creator provides the service or makes the content on OnBio's behalf and answers your questions about it.
Keep in mind
- If the store has not completed its tax details yet, you see Not selling yet instead of its details.
- Measurement and advertising cookies are only used if you accept them in the store's cookie notice.
- Who sells to you explains it in more detail.
Was this helpful?
Need to talk to someone?
The creator of the store sold you the product. They handle access, changes and refunds for your purchase.
Open the store from your purchase email and tap “Help” at the bottom of the page.
For a charge you don't recognise, buyer protection or your data, write to OnBio. Write to support