Guide for buyers
Buying in an OnBio store
17 min · 4 chapters
OnBio stores belong to creators who sell courses, downloads, sessions and memberships. You buy without creating any account: with your email you get the access, the invoice and the link to your area. Here you see everything worth knowing before paying. There are four chapters, about 17 minutes in total.
When you finish you will have
- Clear who sells to you and who to complain to if needed.
- Chosen the payment method that suits you best.
- Your invoice downloaded, in your name if you need it.
- The peace of mind of knowing how your payment is protected.
Have at hand
- The email you want to receive your purchases at.
- Your card, Bizum or the payment method you will use.
- Your company's tax ID, if you buy for it.
Guide contents
- Who sells to youIn an OnBio store, the creator sells to you, a person or a company with their own tax details.
- Ways to payAt checkout you see the payment methods that work for your purchase.
- Invoice in your nameEach purchase in an OnBio store comes with its invoice, issued at the moment of the charge.
- Safe paymentsIn an OnBio store you pay through Stripe, one of the most used payment platforms in the world.
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Need to talk to someone?
The creator of the store sold you the product. They handle access, changes and refunds for your purchase.
Open the store from your purchase email and tap “Help” at the bottom of the page.
For a charge you don't recognise, buyer protection or your data, write to OnBio. Write to support