Sessions and events
Your session bookings, the session packs you have bought and the live events you have signed up for.
Screens
- My bookingsHere you have your sessions and events booked in this store, split into Upcoming and Past.
- BookingHere you see a booking with its date, its time in your time zone, your answers to the pre-session questions and the deadline you have to change or cancel it.
- Live eventHere you have your place at a live event, such as a workshop or a group class.
- Session passHere you see a session pass you have bought: how many of its sessions you have left to book, until when it is valid and its status.
How to
- Change or cancel a bookingWhile you are within the store's deadline, you can move a session to another time or cancel it from your area.
- Reminders and session linkBefore each booked session you get reminders with the date, the time in your zone and the link to enter the video call.
- Use a session passA session pass gives you several sessions with the same store for one price, to book whenever you like while the pass is valid.
- Attend a live eventA live event is a session with a fixed date for several people at once, such as a workshop or a group class.
If something goes wrong
Guides that cover it
Need to talk to someone?
The creator of the store sold you the product. They handle access, changes and refunds for your purchase.
Open the store from your purchase email and tap “Help” at the bottom of the page.
For a charge you don't recognise, buyer protection or your data, write to OnBio. Write to support