Subscriptions and recurring payments
View, pause or cancel a subscription and fix a charge that has failed before you lose your access.
Screens
- My subscriptionsHere you manage your subscriptions and instalment payments in this store.
- Update the cardWhen an instalment or a subscription cannot be charged, we send you an email with a link that opens this page.
- Manage the subscriptionThe emails of your subscription, such as the notice of the end of the trial or of a price change, carry a link to this page.
- Keep your subscriptionThis page opens from the link you get when a store moves to OnBio and your card stayed on its previous platform.
How to
If something goes wrong
Guides that cover it
Need to talk to someone?
The creator of the store sold you the product. They handle access, changes and refunds for your purchase.
Open the store from your purchase email and tap “Help” at the bottom of the page.
For a charge you don't recognise, buyer protection or your data, write to OnBio. Write to support