Keep your subscription
Reviewed on 14 October 2026
On this page
This page opens from the link you get when a store moves to OnBio and your card stayed on its previous platform. You add your card once and your subscription continues at the same price.
How to get there
Click the button in the email the store sent you. The link is yours alone and works once.
What you can do
- See the price of your subscription and the date of your first charge on OnBio.
- Add your card in the checkout of the store, with your email already filled in.
Step by step
Keep the subscription
- 1. Open the link of the email.
- 2. Check your details and type your card.
- 3. Confirm the payment. Nothing is charged that day.
What happens next
Your access continues without a break and the first charge comes on your usual renewal date. You manage the subscription from your member area.
Keep in mind
- If you do not want to continue, do nothing. Your access ends on the date of the email and nothing is charged.
- A used or expired link no longer works. Ask the store for a new one.
- If you forget, a reminder with the same link reaches you after 30 days.
- Stripe, the payment processor of OnBio, keeps the card. The store never sees its number.
Was this helpful?
Need to talk to someone?
The creator of the store sold you the product. They handle access, changes and refunds for your purchase.
Open the store from your purchase email and tap “Help” at the bottom of the page.
For a charge you don't recognise, buyer protection or your data, write to OnBio. Write to support