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Chapter 4 of 5

Chapter 4 of 5

Events with capacity

A live event is a class, a workshop or a live session with a date, a time and a number of seats. OnBio sells the seats as legal seller, creates the Zoom or Meet meeting and sends the link only to whoever has a seat. When they run out, the page says it is sold out.

Create and publish the event

  1. 1. Open Products, click New product and choose Live event.
  2. 2. Type the Name and the Price of a seat. Then click Create product.
  3. 3. In Content, click Set the date.
  4. 4. Fill in Start date and time, Duration and Capacity.
  5. 5. Choose the Video call and its account.
  6. 6. Click Save and then Publish.

The seats

While someone pays, OnBio holds their seat and does not sell it to anyone else. When no seats are left, the product page says Sold out. If someone releases theirs, it goes back on sale. You can raise the capacity whenever you want, without going below the seats already sold.

See the attendees

  1. 1. In Content of the product, click Set the date.
  2. 2. Click See attendees.
  3. 3. Click an attendee's row to open their booking.

Each paid seat also appears in Bookings. The attendee gets the link in their ticket email and in their area.

Changes and cancellation

If you change the date or the duration, OnBio emails each attendee and moves the meeting. If you cancel the event, OnBio refunds each paid seat and notifies the attendees with your note. Seats are not cancelled from the attendee's area. If someone asks for their money, it reaches you as a refund request.

Publish the recording

When the event ends, click Publish recording on the product. The recording is added as a lesson for those who had a seat, so they can watch it even if they did not make it in time. Free preview and live recordings explains it.

What you have now

You have an event with seats on sale. In the last chapter you go over the reminders your clients get.

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