Chapter 2 of 5
Chapter 2 of 5
Payouts and their schedule
OnBio transfers your available balance to the bank account of your payout account. You can receive it every week automatically or ask for it yourself whenever you want, from €1.
Choose the weekly payout
The weekly payout goes out on the day you choose at 8:00, Madrid time, with all the available balance. It is the most convenient option if you do not want to keep track. Most businesses choose it because they get paid at a steady pace, without remembering to ask for anything.
- 1. Open Payouts and click the Payouts tab.
- 2. Under Schedule, choose Every week in Frequency.
- 3. Choose the Day of the week.
- 4. Click Save.
Ask for a transfer
With When I ask, you decide when each transfer goes out. It suits you if you prefer to gather several weeks or need the money on a specific day.
- 1. In the Balance tab, click Withdraw balance.
- 2. Type the Amount in euros.
- 3. Check the estimated arrival and click Transfer.
The balance that reaches 80 days without being withdrawn is transferred on its own, because Stripe does not allow keeping it longer. We let you know by email first.
How long it takes
The transfer moves to On its way and you get an email with the estimated arrival date, at most 2 business days later. When it reaches the bank, the payout becomes Paid and you can download its Receipt.
If the bank returns it
If the bank returns a transfer, the amount goes back to your available balance and you get an email with the reason. It usually happens when the account holder does not match your tax details or the account is closed. If a transfer does not arrive, follow I have not received a transfer.
What you have now
You have chosen your payout schedule. During a bank account change no payout goes out, so in the next chapter you see how to make that change without surprises.
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