My purchase
On this page
Here you use a product you have bought. Depending on its type, you download its files, add your private podcast to your podcast app or follow the status of a service order until it is delivered.
How to get there
In your area, click Open on the purchase. If you got the purchase email, its link brings you straight here.
What you can do
- Download the files of a digital product with Download.
- Add your private podcast to Apple Podcasts, Overcast or another app with Copy feed URL.
- Renew your podcast URL with Renew URL if you shared it by mistake.
- Follow a service order under Status of the service order and see what has been delivered under Deliveries.
Step by step
Listen to your private podcast
- 1. Click Copy feed URL.
- 2. Open your podcast app and look for the option to add a podcast by URL.
- 3. Paste the URL and confirm.
Renew the podcast URL
- 1. Click Renew URL.
- 2. Click Renew in the window that opens.
- 3. Copy the new URL and add it again in your app.
What happens next
New episodes reach your app on their own. For a service order, you get an email when the store delivers it and the delivery appears under Deliveries.
Keep in mind
- Each PDF carries your email and the order number in its footer. It is for personal use.
- While we prepare a PDF you see Preparing your download, because we add your email before giving it to you.
- Spotify does not accept private feeds. Use Apple Podcasts, Overcast or another app that lets you add a podcast by URL.
- If you renew the feed URL, the previous one stops working in every app where you added it.
Was this helpful?
Need to talk to someone?
The creator of the store sold you the product. They handle access, changes and refunds for your purchase.
Open the store from your purchase email and tap “Help” at the bottom of the page.
For a charge you don't recognise, buyer protection or your data, write to OnBio. Write to support