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Chapter 1 of 4

Chapter 1 of 4

Sign in and see your library

The app has no password. You sign in with the email of your purchases and a code OnBio emails you, and the app remembers the session on that phone.

Install the app

  1. 1. Search for OnBio in the App Store or Google Play and install it.
  2. 2. Open the app. The first screen is Sign in.

Sign in with your email

  1. 1. Type in Email the email you bought with.
  2. 2. Tap Send me a code.
  3. 3. Type the 6-digit code you get within seconds.

If the code does not arrive, check the spam folder or tap Send another code. Each code works for 10 minutes.

Your library

When you sign in you see the Library with what you bought in every store with that email. Each purchase carries the name and the colour of its store. At the top, Continue watching takes you to the last lesson you opened, also if it was on the web.

If you bought with another email

  1. 1. Open Settings.
  2. 2. Tap Add another email and type the code you get at that email.

Both emails stay on the phone and you switch between them with one tap, without typing more codes.

Why you cannot buy

The app is for accessing what is already yours. To buy something new you go to the creator's store in the browser. The purchase shows up in your library as soon as the store gives you access.

Several stores in one app

If you bought in several OnBio stores with the same email, they all show up together in the library. You do not need to enter each store separately or remember where you bought each thing. The app asks each store for your access on your behalf and only shows what is yours. If a store pauses your access, for example because of a pending payment of a subscription, the purchase stays on the list with Access paused until it is resolved.

What you have now

You have the app with your purchases. In the next chapter you follow a course in the player.

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Need to talk to someone?

The creator of the store sold you the product. They handle access, changes and refunds for your purchase.

Open the store from your purchase email and tap “Help” at the bottom of the page.

For a charge you don't recognise, buyer protection or your data, write to OnBio. Write to support