Guide for buyers
Use the OnBio app
18 min · 4 chapters
The OnBio app gathers on your phone everything you bought in OnBio stores: your courses, your downloads, your podcasts and your purchases. There are four chapters, about 18 minutes in total.
You start by signing in with your email and looking at your library. Then you follow a course in the player, download lessons to watch them offline and choose the notifications and the invoices you want at hand.
When you finish you will have
- The OnBio app on your phone with the purchases of all your emails.
- Your courses with their progress up to date between the web and the phone.
- The lessons you want saved to watch without network.
- The notifications of new lessons and your invoices in your pocket.
Have at hand
- Your phone, iPhone or Android.
- The email you bought with and access to its inbox.
Guide contents
- Sign in and see your libraryThe app has no password.
- Follow a courseThe course shows its modules and lessons with their state.
- Watch lessons offlineYou can save on the phone the video and audio lessons and the PDFs of your purchases to open them on the underground, on a plane or wherever you have no network.
- Notifications and invoicesThe app notifies you when a new lesson opens, when someone replies to you in the community or before a session.
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Need to talk to someone?
The creator of the store sold you the product. They handle access, changes and refunds for your purchase.
Open the store from your purchase email and tap “Help” at the bottom of the page.
For a charge you don't recognise, buyer protection or your data, write to OnBio. Write to support