Chapter 3 of 4
Chapter 3 of 4
Watch lessons offline
You can save on the phone the video and audio lessons and the PDFs of your purchases to open them on the underground, on a plane or wherever you have no network.
Download a lesson
- 1. Open the lesson.
- 2. Tap Download to watch offline.
- 3. Wait until it says Downloaded on this phone.
The download goes on in the background even if you close the app. While it comes in you can Pause and Resume.
Open your downloads
Tap Downloads in the bar at the bottom. Each download says which course it is from, its size and how it is going. Open it and it plays without network, with your email as a watermark.
Your progress offline
What you watch offline is kept on the phone. When the network is back, the app sends it to your course without losing or repeating minutes.
How long they last
A download opens without network for 7 days after the last time the app checked your access. After that it asks you to connect once. If you lose access to the purchase, the download is deleted the next time you open the app with network and the list marks it as Deleted.
Free up space
In Downloads tap Download options and Remove. In Settings you have Delete all downloads to delete them all at once.
On several phones
You can have downloads on up to 5 phones at the same time. Each download is encrypted for the phone where you saved it and only opens in the app, so it cannot be copied to another device. If you change phones, delete the downloads of the old one and download the lessons again on the new one from their page. When you sign out of the last email of a phone, the app also deletes all its downloads.
What you have now
You have your lessons on the phone for when there is no network. In the last chapter you choose your notifications and open your invoices.
Was this helpful?
Need to talk to someone?
The creator of the store sold you the product. They handle access, changes and refunds for your purchase.
Open the store from your purchase email and tap “Help” at the bottom of the page.
For a charge you don't recognise, buyer protection or your data, write to OnBio. Write to support