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Chapter 2 of 4

Chapter 2 of 4

Ways to pay

At checkout you see the payment methods that work for your purchase. Which ones appear depends on the country you buy from, the type of product and the amount. The price you see already includes VAT.

Pay

  1. 1. In the store, click the product and then Buy.
  2. 2. Choose your Country and type your Email, your Full name and, from Spain, your Postcode.
  3. 3. Under Payment method, choose Card, Bizum, PayPal or whichever appears.
  4. 4. Tick the terms of sale box and click the pay button with the total.

With Bizum or PayPal their window opens for you to confirm the payment there before coming back to the store.

What each country has

From Spain you have card, Apple Pay, Google Pay, Bizum and PayPal. From the rest of the European Union, the same without Bizum. Apple Pay and Google Pay appear if your device and browser have them set up.

When a method does not appear

Bizum does not appear for subscriptions, instalment payments or amounts over €5,000. PayPal does not appear for recurring charges or some products. If you do not see the method you want, try the card, which appears for every purchase. If the payment is rejected, check with your bank that online payments are allowed on your card.

Instalments and pay later

Some products can be paid in instalments, monthly payments the store charges to your card. Others offer pay later with Klarna, which only appears when the amount is within its limits. In both cases, checkout tells you how much you pay today and how much later. Pay in instalments explains it.

Your saved card

For a subscription or an instalment payment, the card is saved for the following charges. Checkout tells you next to the payment method. You can change it later from your area. Ways to pay explains it.

What you have now

You know how to pay. In the next chapter you see your invoice.

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Need to talk to someone?

The creator of the store sold you the product. They handle access, changes and refunds for your purchase.

Open the store from your purchase email and tap “Help” at the bottom of the page.

For a charge you don't recognise, buyer protection or your data, write to OnBio. Write to support