Members
On this page
Here you see the members of the community. Each row shows their email, their status, their role, when they joined, the email digest they chose and whether they are muted.
Members join on their own when they buy the product. From here you mute them, expel them or make them moderators.
How to get there
Open the community from Communities and select the Members tab, one of the tabs above the community feed.
What you can do
- See the active, without access, expelled or muted members.
- Find a member by their email.
- Mute a member for 24 hours, 7 days or with no end date.
- Promote a member to moderator or remove them from moderators.
- Expel a member or readmit them.
Step by step
Mute a member
- 1. Select the menu of the member's row.
- 2. Choose Mute for 24 hours, Mute for 7 days or Mute indefinitely.
Expel a member
- 1. Select the menu of the member's row.
- 2. Select Expel.
What happens next
A muted member can read the community, but cannot post, comment or react until the mute ends. An expelled member stops seeing the community and you can readmit them.
Keep in mind
- Expelling does not cancel the member's purchase or subscription. For that, the notice offers Manage the purchase and the subscription.
- A member without access is someone who has lost access to the product of the community.
- The tab, the filters and the search you pick go in the address of the page. Back on the list or after a reload, it reads as you left it.
These roles can open this screen: owner, admin, content editor and support.
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