Create your community
Reviewed on 4 October 2026
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A community is a private space where your buyers talk with you and with each other, inside the member area. Each community belongs to a product, such as a membership or a course, and whoever buys it enters on their own, without you having to sign them up.
Before you start
- Publish the product it will belong to: a membership, a course, a private podcast or a digital product.
- Think of two or three channels to order the conversations by topic.
Create the community
Open Communities in the side menu, in the Sell group, where the communities of all your products are.
- 1. Select New community.
- 2. Choose the Product it belongs to.
- 3. Write the Name and, if you want, the description.
- 4. Select Create community.
Prepare the channels
- 1. Open the community and select the Channels tab.
- 2. Select Add channel and write its Name.
- 3. Select Save and repeat with the other channels.
- 4. Drag the channels to order them.
What happens next
The buyers with active access to the product see the community in their member area. Publish a first welcome message so that they know what they will find. Posts, channels and pinned posts explains it.
Keep in mind
- Each product accepts a single community.
- A community accepts up to 10 channels counting General, which cannot be deleted.
- Whoever loses access to the product also loses access to the community. Their posts are kept.
- Select See in the area to see the community as your members see it.
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