Signing in to your area
On this page
This screen appears for a moment when you open the link from the sign-in email. While you see Checking your link…, OnBio confirms that the link is yours and still valid. Then it takes you to your area.
How to get there
Click the link in the email we sent you when you asked to enter your area, or the one in your purchase email.
What you can do
- Wait for the link to be checked and enter your area.
- Ask for a new link with Ask for a new link if the one you opened has expired.
- Try again with Try again if the connection dropped.
What happens next
If the link is valid, you enter your area without typing anything. If it is not, the title changes to This link no longer works and the screen lets you ask for another.
Keep in mind
- If you see The link has expired or has already been used., more than 15 minutes have passed since you asked for it or you already opened it before. Ask for another from member area sign-in.
- If you see Too many attempts in a row. Wait a few minutes., wait before opening another link.
- The link works in any browser. The session stays open only in the browser where you open it, so if you open it on your phone, you enter from your phone.
Was this helpful?
Need to talk to someone?
The creator of the store sold you the product. They handle access, changes and refunds for your purchase.
Open the store from your purchase email and tap “Help” at the bottom of the page.
For a charge you don't recognise, buyer protection or your data, write to OnBio. Write to support