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Confirm account change

Reviewed on 4 October 2026
On this page
Confirmation screen of the account change with the «Change confirmed» notice, the deadline to give the account and the «Give the new account» button.

You get here from the email link that confirms the change of your bank account. The screen checks the link and, if it is valid, lets you give the new account in Stripe's secure form.

How to get there

Open the link in the email we sent you when you clicked Start the change in the Bank account tab of Payouts. Open it in the same browser where your session is open.

What you can do

  • Confirm that you are the one who asked for the change.
  • Give the new bank account.
  • Start again if the link has expired.

Step by step

Give the new account

  1. 1. Wait for the screen to confirm the change.
  2. 2. Click Give the new account.
  3. 3. Fill in Stripe's form with the new account and save it.

What happens next

For security, the new account is activated after 48 hours and until then no payout goes out. When the wait ends, payouts go out to the new account.

Keep in mind

  • You have a deadline to give the new account. The screen tells you until what time. If it passes or the link was already used, click Start again.
  • Each link works only once. If you open it again, the screen asks you to start the change again.
  • The new account is typed into Stripe's form. OnBio never sees your full account number.
  • If it was not you, go back to Bank account, write the reason and click Cancel the change. Payouts are frozen and the OnBio team reviews the account.

These roles can open this screen: owner and admin.

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