Change bank account
On this page
Here you change the bank account where you receive your payouts. For security, the change has three checks: your two-step verification code, a link you get by email and a wait of 48 hours before the new account is activated.
How to get there
Open Payouts in the side menu and click the Bank account tab. The screen shows you the Current account and the form to start the change.
What you can do
- Start the change with your Verification code.
- Give the new account in Stripe's secure form.
- Cancel the change during the wait if you did not ask for it.
Step by step
Change the bank account
- 1. Type the Verification code from your app.
- 2. Click Start the change.
- 3. Open the link in the email we send you.
- 4. Click Give the new account.
- 5. Type the account in Stripe's form and save it.
Cancel a change you did not ask for
- 1. Write the Reason for cancelling.
- 2. Click Cancel the change.
What happens next
The new account is activated 48 hours later and the screen tells you the exact day and time. Until then no payout goes out. If you cancel the change, payouts are frozen and the OnBio team reviews the account and writes to you. To resume them, start a change with your correct account.
Keep in mind
- You need two-step verification turned on to change the account.
- After opening the email link you have a limited time to give the new account. The screen tells you until what time.
- The wait applies to any new account, also to one added directly in Stripe.
- Only the owner and the administration can change the bank account.
- If you do not have a payout account yet, Go to onboarding takes you to the payouts step, where the bank account is added.
These roles can open this screen: owner and admin.
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