Edit rule
On this page
Here you change an existing AutoDM rule. You have the same fields as when you created it.
How to get there
In AutoDM, open the menu of the rule's row and click Edit.
What you can do
- Change the post it listens on or switch to listening on all of them.
- Add or remove keywords.
- Rewrite the reply or the email request.
- Change the target product.
Step by step
Change the reply
- 1. Rewrite the Reply with {link} where the link goes.
- 2. Check the byte counter.
- 3. Click Save.
What happens next
Comments and messages that arrive from now on get the new reply. Earlier conversations do not change.
Keep in mind
- If the target product is no longer published, the rule is paused. Choose another target and activate it.
- A paused rule does not reply even if you edit it. Activate it from the AutoDM list.
These roles can open this screen: owner, admin, content editor and support.
Frequently asked questions
Can I change the post of a rule?
Yes. Choose another post under Where it listens or switch to All and save. The rule starts listening to the new post at once and stops answering on the previous one.
Does it change what was already answered?
No. The new reply is used in the comments and messages that arrive from when you save. Earlier conversations stay as they were and keep counting in the rule's metrics.
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