Attendees
Reviewed on 4 October 2026
On this page
Here you see the attendee list of a live event, with its date, its time and the places sold out of the capacity. Each row shows who has a place and its status.
How to get there
Open the event's product in Products, go to Content, click Set the date and then See attendees, next to the places sold.
What you can do
- See who has a place in the event and the status of each place.
- Open an attendee's booking.
- Go back to the event to edit it.
Step by step
Review an attendee
- 1. Click the attendee's row.
- 2. Review their booking, their order and their answers.
Cancel an attendee's place
- 1. Click the attendee's row to open their booking.
- 2. Click Cancel booking and write the note.
- 3. Click Cancel the booking in the dialog.
What happens next
The attendee receives your note by email. If they paid for the place, the amount goes back to the same payment method and the place is on sale again.
Keep in mind
- Only attendees with a confirmed place see the meeting link, in their area and in the ticket email.
- To cancel the whole event, go back to Event and click Cancel event. OnBio refunds every paid place.
- An attendee does not cancel their place from their area. If they ask for the money back, the request arrives as a refund.
These roles can open this screen: owner, admin, content editor and support.
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