Bring your business from another platform
Reviewed on 14 October 2026
On this page
Bring to OnBio your courses, your students, your contacts and your subscribers from the CSV you export from your previous platform and the video folder of each course. You see everything in a preview before anything is created and you can undo it for 30 days.
Before you start
- Export from your previous platform the CSV of students, customers or subscribers. Almost all of them have it in their list of students or customers, with an export button.
- If you bring a course, have on your computer the folder with its videos.
Prepare a CSV
- 1. Leave one row per person and one column with their email.
- 2. If they have a name, a product, tags or a phone, leave them in their columns.
- 3. In a CSV of subscribers, also leave the price, the currency, the interval, the next renewal and, if you charge with your own Stripe, the Stripe customer.
- 4. Save it as CSV, separated by commas or semicolons.
We recognise each column by its name in Spanish, English or Portuguese. If one is not recognised, you choose what it is in the preview.
Arrange the course folder
- 1. Create a folder with the name of the course.
- 2. Inside, create one subfolder per module.
- 3. Put in each subfolder the videos of its lessons, in order.
- 4. Start the name of each file with its number, like «01 Welcome.mp4».
Import
- 1. In Bring your business, click CSV.
- 2. Drop the CSVs and the folder.
- 3. Click Continue.
- 4. Review the preview and click Import.
Move your subscriptions
- 1. In the report, click Migrate subscriptions.
- 2. Follow the three steps of the mode we propose.
What happens next
What you imported stays as a draft. Review it, publish it and change the links of your bio when it is ready. The details of each screen are in Bring your business, in the import and in its subscriptions.
Keep in mind
- Imported contacts do not get your campaigns until they give their consent on OnBio.
- Each student starts the course from the first lesson, because their progress on the previous platform does not come along.
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