Availability
On this page
Here you decide when the sessions of a 1:1 session product can be booked. You set your slots for each day of the week, the session rules, the blocked days, the questions before the session and the video call. To one side, under This is how the buyer will see it, you see the free times of the next two weeks.
How to get there
Open the session product in Products, go to Content and click Set the hours. Only session products have it.
What you can do
- Add up to six slots to each day of the week in your Time zone.
- Set the Duration, the Break between sessions and how often a slot starts under Slots every.
- Decide the Minimum notice, how far ahead it can be booked under Can be booked up to and the deadline under Changes and cancellation until.
- Block holiday days or days without sessions.
- Ask the buyer up to ten questions before the session.
- Choose the video call, its account and the calendar each booking is written to.
Step by step
Add a slot
- 1. Under Weekly time slots, click Add slot on the day.
- 2. Choose the time in From and in To.
- 3. Click Save.
Block some days
- 1. Under Blocked days, choose the First day and the Last day.
- 2. Write a Note if you want to remember the reason.
- 3. Click Block days.
- 4. Click Save.
Ask a question before the session
- 1. Under Questions before the session, click Add question.
- 2. Write the Question and choose its Type.
- 3. Tick Required if the buyer has to answer it.
- 4. Click Save.
What happens next
The times in the preview are the ones the buyer sees on the product page, in their time zone. Each booking is written to the chosen calendar with its video call link.
Keep in mind
- The duration goes from 15 to 240 minutes and the break from 0 to 120. The notice goes from 0 to 720 hours and the horizon from 7 to 365 days.
- The buyer sees your policy with the deadline under Changes and cancellation until, from 1 to 168 hours before the session. After that deadline they can no longer change the time or get the refund.
- The busy times of your connected calendars, your other bookings and your live events also remove free times.
- To choose the video call and the calendar, connect them first in Calendars and video calls.
These roles can open this screen: owner, admin, content editor and support.
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