Balance
Reviewed on 16 October 2026
On this page
In Balance you see from your phone how much money your business has and in which state it is, you ask for it to be transferred to your bank and you download the receipt of each payout.
How to get there
In the app, tap More on the bottom bar and then Balance, which opens your figures with the payouts below.
What you can do
- See in Available what you can already get paid and in In guarantee what waits for the refund period of each sale to pass.
- See in Held until verified what you sold before verifying your identity and in Reserved what the risk reserve keeps.
- Tap the button to get paid and transfer all the available balance with your second factor.
- Download the receipt of a payout from Payouts to your bank.
Get paid now
The button to get paid opens a sheet with the amount and the day of arrival. Type the Code of your authenticator app or confirm with your passkey. Then tap Confirm and get paid.
What happens next
When you ask for a payout, the money is on its way and reaches your bank in one or two business days. The payout shows at the top of the list with its status.
Keep in mind
- If something stops payouts, such as a payout account not activated or a bank account change on hold, you see the reason in a notice with Fix it in the web panel.
- Only the owner and admins see the balance and ask for payouts.
- Pull the screen down to read the balance again.
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